Privacy policy

PRIVACY POLICY

Last updated: 21 March 2025

This Privacy Policy:

  • describes the personal data collected or processed when you use the website www.gerarddarel.com (hereinafter the “Website”);

  • explains how your personal data is collected, used, shared and protected when you use the Website, purchase GERARD DAREL products, contact our services, and receive GERARD DAREL newsletters;

  • explains the choices and rights available to you and how to contact us to exercise them.

This Privacy Policy may be saved and/or printed here and is available in French and English.

The Company reserves the right to update and amend this Privacy Policy at any time and without prior notice. In the event of any changes, the “Last updated” date indicated above will be amended to show when such changes came into effect.

In the event of a material change to the Privacy Policy, the Company will notify you by email.

By using our services, you agree to this Privacy Policy.

NOTE: For any contract for the purchase and sale of GERARD DAREL Products where delivery takes place in a country other than France, the authorised seller on the Website is GLOBAL-E France SAS, a simplified joint-stock company with share capital of €10,000, whose registered office is located at 320 rue Saint-Honoré, 75001 Paris, registered under number 818 358 459 with the Paris Trade and Companies Register and under intra-Community VAT number FR54818358459 (hereinafter “Global-e”).

Global-e is the Company’s international e-commerce partner responsible for facilitating sales outside France (the list of countries operated by Global-e is available on the Website). Accordingly, for any purchase concerning the aforementioned countries, the terms applicable to such purchases are Global-e’s Terms and Conditions of Sale and Privacy Policy, available at the following links:

In addition, when you purchase second-hand GERARD DAREL Products (available only in metropolitan France, including Corsica), while the Company remains the seller, the management of the second-hand platform and the sale and trade-in of products are operated by its service provider, FAUME, a simplified joint-stock company with share capital of €1,660.30, whose registered office is located at 55 rue du Général Louvin, 61340 Perche En Noce, registered with the Alençon Trade and Companies Register under number 848 562 112 and under intra-Community VAT number FR15848562112. Accordingly, these purchases are governed by the following documents:

I. ABOUT US

The controller responsible for processing your personal data is:

  • ON LINE SAS, a simplified joint-stock company with share capital of €1,000, whose registered office is located at 130 rue Réaumur, 75002 Paris, registered under number 820 435 238 with the Paris Trade and Companies Register and under intra-Community VAT number FR81820435238 (hereinafter the “Company” or “We”).

The Company manages the GERARD DAREL brand website and is responsible for the creation, development and commercial operation of the Website, including sales and back-office activities, as well as associated activities such as promoting the Website and the products sold.

For any questions regarding this Privacy Policy, the use of your personal data on the Website or GERARD DAREL online applications, please contact the Company by email at: eshop@gerarddarel.com

II. YOUR PERSONAL DATA

a. Data collected

The term “Personal Data” means any information that allows you to be identified directly (for example, your first name, last name or email address) or indirectly (for example, your customer number or IP address). The Personal Data we collect depends on your interactions with us on the Website and the purposes of those interactions.

The Company collects your Personal Data:

  • when you create a customer account;

  • when you subscribe to our newsletter;

  • when you use our Website (in particular through cookies that you accept);

  • when you make a purchase on the Website;

  • when you contact the Company by email, telephone or any other means of contact offered on the Website;

and in particular in order to perform the sales contract, provide services or comply with legal obligations.

Please note that the Personal Data we collect is limited to data that is relevant and appropriate to your interaction with us on the Website.

You generally provide us with the following data:

• Your identification and contact details, such as your first name, last name, the language and country from which you interact with us, as well as contact information such as your email address, postal address, delivery address and telephone number.

• Your financial and payment information, such as your bank details (please note that all payment transactions are encrypted by the receiving bank and we do not retain any card numbers), as well as information relating to your purchases, orders, returns, etc. For sales operated by Global-e, only Global-e collects your banking information. In such cases, the Personal Data we process is limited to your first name, last name, postal address, email address, billing address, as well as information relating to your order (products purchased and their description, quantity, size, colour, price, currency and order number), delivery address, the relevant Global-e logistics centre, the date and time of each purchase, the selected payment method, the selected shipping option and the status of your order.

• Your connection data (such as your IP address), geolocation and browsing data (for example, if you use the “Find a Store” service), collected in particular through cookies or other similar technologies. This data includes your IP address, browser and browser version, location and time zone, browser extensions, operating system and platform, as well as other technical data relating to the device you use to browse our Website. It may also include information about your visit, including URLs and your clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, time spent on pages, interactions with pages (such as clicks and cursor movements), and how you leave pages. Certain cookies are necessary for the proper functioning of the Website, while others are used for analytical purposes to help us provide you with more personalised services and a better experience. Please refer to our Cookies Policy for further information.

• Your profile: if you create a customer account, you create a profile and identify yourself when visiting our Website. Certain data will therefore be stored, such as your customer ID and password, recent purchases and preferences.

• Your personal preferences, including your marketing and cookie preferences.

• Additional personal information, such as your date of birth or gender. We alone collect and retain this additional information, which we use in our analyses to improve our services.

When we ask you to enter Personal Data in order to access a feature, certain fields are mandatory because we need this information to provide you with access to that feature (for example, we need your postal address in order to deliver your order).

It is important that the Personal Data shared about you is accurate and kept up to date. We therefore ask you to update your information if any changes occur.

We do not store any sensitive Personal Data. Sensitive Personal Data includes any data relating to race, ethnic origin, political opinions, religious or philosophical beliefs, as well as data concerning health, sex life or sexual orientation.

As the Website is not intended for minors, we do not retain any Personal Data relating to minors.

b. Reasons why your Personal Data is collected

The Company collects and uses your Personal Data on the following legal bases:

  • Consent: the Company has obtained your prior consent (for example, when you tick the “I subscribe to the newsletter” box). Please note that you may withdraw your consent at any time without having to provide a reason;

  • Performance of a contract: the collection and processing of your Personal Data is necessary for the performance of the sales contract between you and the Company;

  • Legitimate interests: such legitimate interests shall not override your interests, fundamental rights or freedoms;

  • Compliance with applicable laws and regulations.

III. DISCLOSURE OF YOUR PERSONAL DATA

The disclosure of your Personal Data is limited to:

  • Relevant members of our staff who need to access and use your Personal Data. Our staff are required to maintain the confidentiality of such data. These members of staff may be responsible for customer relations, e-commerce, communications/marketing, legal affairs, finance or IT services.

  • Global-e: when sales are operated by Global-e, our international e-commerce partner, in connection with the conclusion of the sales contract between Global-e and you on behalf of our Company, we may exchange information relating to your order with Global-e.

  • Authorised third parties acting on our behalf: when using the Website, you may receive services from third parties with whom we work in order to provide you with certain services. These may include financial institutions, fraud detection and prevention providers, logistics/transport/delivery services, and marketing and advertising service providers. Your Personal Data may be disclosed to these third parties for purposes including the delivery and payment of your orders, verification of your credit and identity, and analytics services that enable us to process your data in order to optimise your shopping experience on the Website. These third parties process your Personal Data based on our prior instructions and not for their own purposes. They have undertaken to maintain the confidentiality of your Personal Data, not to use it for any other purpose, and to implement all necessary security measures to protect your Personal Data.

  • Competent authorities and courts.

When you use and browse our second-hand platform (www.secondemain.gerarddarel.com), the processing of your Personal Data is entrusted to FAUME, a simplified joint-stock company with share capital of €1,660.30, whose registered office is located at 55 rue du Général Louvin, 61340 Perche En Noce, registered with the Alençon Trade and Companies Register under number 848 562 112 and under intra-Community VAT number FR15848562112.

Please refer to the platform’s Privacy and Cookies Policy, available at the following link:

IV. SECURITY OF YOUR PERSONAL DATA

The Website has appropriate security measures in place to prevent the loss, misuse, unauthorised access, alteration or disclosure of your Personal Data. All data you provide to us is stored on secure servers. We have also implemented procedures to deal with any Personal Data breach.

If you create an account, you will be asked to choose a password. You are responsible for keeping this password confidential. We therefore recommend choosing a strong password and not sharing it with anyone.

We recommend connecting only through secure networks, preferably private networks. Please be aware of the risks associated with using public Wi-Fi networks.

If you receive an email claiming to be from the brand for which we work and asking you to provide Personal Data, please do not reply. Instead, forward the email to us so that we can take the necessary action.

All of our service providers operate within the European Economic Area (EEA) and are subject to the same legislation. Where certain service providers are located outside the EEA, appropriate safeguards have been implemented to ensure the security of your Personal Data in accordance with the General Data Protection Regulation (GDPR).

V. RETENTION OF YOUR PERSONAL DATA

Your Personal Data is retained for as long as necessary for the purposes for which it was collected, to comply with legal and regulatory obligations, and for any period necessary for the establishment, exercise or defence of legal claims.

We may also retain your data for research or statistical analysis purposes. More specifically, if you subscribe to our newsletter, we will no longer contact you if you have not opened any of our newsletters for more than three years.

VI. YOUR RIGHTS

In accordance with the provisions of the General Data Protection Regulation (GDPR), your consent must be given freely, specifically and unambiguously, particularly in relation to newsletter subscriptions and cookies. Therefore, when you agree to our use of cookies and/or to receive our communications (including newsletters):

  • we explain how we will use your data and the type of communications you will receive;

  • you must tick one or more boxes confirming your consent in order to subscribe;

  • children under the age of 13 may not provide consent.

You may withdraw your consent at any time. If you wish to unsubscribe from our direct marketing communications via our newsletter, you may click the link at the bottom of each email at any time: “To unsubscribe, please visit this page.” A page will then open where you simply need to click the “Confirm Unsubscription” button. If you have a customer account on the Website, you can also unsubscribe or change your preferences by logging into your profile.

Cookies (including those used in advertising banners) require a separate opt-out process. Please refer to our Cookies Policy for further information.

In accordance with applicable legislation, you have the right to access, rectify and erase your Personal Data, restrict or object to its processing, and exercise your right to data portability:

  • Right of access: the right to receive a copy of the Personal Data we hold about you;

  • Right to rectification: the right to request that Personal Data concerning you be corrected and/or completed. If you have a customer account, you may also update your Personal Data from your customer account by logging in using your email address and password;

  • Right to erasure (or “right to be forgotten”): the right to ask us to delete your Personal Data;

  • Right to restriction of processing: the right to ask us to restrict the processing of your Personal Data;

  • Right to data portability: the right to receive your Personal Data in a structured, commonly used and machine-readable format and/or to transmit such data to a third party;

  • Right to object to processing: this right may be exercised:

    a. at any time where your Personal Data is processed for direct marketing purposes;

    b. in certain other circumstances, to object to the continued processing of your Personal Data (for example, where the processing is based on our legitimate interests).

The Website is registered with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL) under number 1351361.

You also have the right to lodge a complaint with your local data protection authority in the event of an alleged breach of the data protection rules applicable to you.

To exercise any of these rights, you may contact us at any time, free of charge, using the contact details provided in Section VII of this Privacy Policy.

VII. CONTACT US

For any questions regarding this Privacy Policy, complaints or requests to exercise your rights, you may contact us:

ON LINE SAS
GERARD DAREL – Personal Data Protection Department
130 rue Réaumur
75002 Paris
France